Frequently asked questions


  • How can I be sure you will send proper MDMA, XTC pills, or Adderall pills instead of some harmful or dangerous substances?

    This is a very important subject. There are always risks when ordering this kind of product online. We guarantee that our products are legitimate. We have been running this business physically and have over 10 years of online vending experience. We value peace and respect people's health. All our products have been tested, and there is no chance of containing any harmful substances. You will receive exactly what you ordered. We also suggest that you obtain a test kit for MDMA and always conduct an allergy test before proceeding with your research. You can order an MDMA test kit from our shop if you don't have one.

  • From where do you ship?

    Our shipments are dispatched from both the Netherlands and the USA.

  • To which countries do you offer shipping?

    We provide global shipping for our products, including destinations like the USA and UK.

  • Is tracking available for international shipments?

    Yes, indeed!

  • What kind of packaging do you use?

    We use unmarked bubble mailers for discreet shipping, ensuring no mention of the products or XTCBUY.com appears on the label. All items are sent as letters.

  • What payment options do you accept?

    At this time, we only accept payments made in Bitcoin.

  • Where can I find the Bitcoin wallet address for my payment?

    The wallet address will be displayed during the checkout process. Please make sure to pay the correct amount right after placing your order, as any underpayments will be held. Our payment processing is automated; once your transaction receives one confirmation on the Bitcoin blockchain, your order will be validated. If your transaction is not confirmed or seems delayed, please check the My Orders section for updates.

  • Do you provide free samples?

    We do not offer free samples, and any requests made through Customer Service will not be entertained. However, any order exceeding EUR 100.00 qualifies for a complimentary gift—just mention your request in the ORDER NOTES field at checkout.

  • I’ve completed my payment but haven’t received a shipping confirmation. What should I do?

    While Bitcoin payments are processed immediately, it may take us up to a day to manage them. We appreciate your understanding as we strive to ship your order as swiftly as possible!

  • When can I expect my order to be delivered?

    Delivery times vary based on the postal service. For more detailed information regarding shipping times and additional tips, please visit our shipping page.

  • What if my order fails to arrive?

    If you opted for a tracked shipping option, we will reship your order if it hasn’t arrived three weeks post-shipping. However, orders sent via airmail or POSTNLTRACKED will not be reshipped, as these services are at your own risk.

  • Where can I locate my tracking number?

    Your tracking number will be accessible in the My Orders section; we do not send tracking numbers via email. Please be aware that tracking information may not be updated until the next morning, depending on order volume.

  • How can I track my order?

    You can monitor your package online using the tracking number provided in the My Orders section.

    For DHL: Track here
    For POSTNL: Track here

  • I haven’t received my order or a response from you in a few hours. What should I do?

    Patience is a virtue, young padawan.

  • Can’t find the information you need?

    Feel free to contact us directly!